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How to find professional help

How to find professional help

How to get professional help

An increasing number of Ask Kate readers are asking how they can find a professional career adviser. This includes advice on career change or making a transition from one type of role to another as well information on finding a professional resume writer, interview coach or specialist adviser.

CareerOne does not make recommendations but we are happy to point you in the right direction to finding the help you need.

Using a professional

Career Development Association of Australia

Advice about using a career coach

Australian Psychological Society

While some psychologists specialise in helping people with a life crisis or emotional problems others specialise in workplace and career advice including executive coaching. To find the right expert nearest you either visit the

Australian Psychological Society website and click on the "Find a counsellor" link or use the free call number - 1800 333 497 . This is a free call referral line - not a counselling line - so tell the operator what you are after and where - eg career coach , Brisbane.)

CareerOne Editor Kate Southam advises: " Make sure you quiz potential providers on the phone to ensure they will deliver what you require and don't be shy about asking the fees involved for a particular service."

Career Information Centres

Funded by the Federal Government, these centres are free to use and open to everyone - you do not have to be registered for benefits of any kind. Staffed by specialist career counsellors , the centres feature a library with books, video/DVDs and other material. The centres are designed to help people make decisions on job hunting, training and education options, career change and so on. A spokesperson told CareerOne that staff are equiped to provide help to those facing particular barriers such as school leavers, mature workers, people with ability who have a disability and mothers returning to the workforce:

There are 12 centres throughout Australia. Some are walk in while others are email or phone service only. the centres are located in Haymarket, Sydney and Newcastle and Wollongong in NSW; Darwin, Perth; Adelaide; Canberra; Brisbane; Hobart; Melbourne and Geelong in Victoria.

Canberra Adelaide
Braddon Customer Service Centre Customer Service Centre
Level 1, 13 Lonsdale Street, Canberra 2600 1st Floor, 55 Currie St, Adelaide SA 5000
Ph: (02) 6219 3273 Ph: (08) 8401 3279
Fax: (02) 6219 3198 Fax: (08) 8401 3299
Email: Email:
Geelong Brisbane
Customer Service Centre Career Information Centre
1st Floor (rear) Level 8, 160 Creek St, Brisbane QLD 4000
170 Lt. Malop St 4001 Locked Bag 55 GPO Brisbane 4001
Geelong VIC 3220 Freecall 1800 627 175
PO Box 263 Geelong 3220 Fax: (07) 3000 4849
Ph: (03) 5228 6323 Email:
Fax: (03) 5228 6298  
Email: Gold Coast
  Career Information Centre
Melbourne Shop 11, Pacific Square
Telephone/Email Service only 2532 Gold Coast Hwy
PO Box 571 Rosanna 3084 Mermaid Beach
Ph: (03) 9299 1038 Freecall 1800 641 459
Fax: (03) 9403 8898 Fax: (07) 5575 6583
Email: Email:
Casurina Perth
Casuarina Customer Service Centre Career Information Centre
50 Bradshaw Terrace 2nd Floor City Central Building
Casuarina NT 0810 166 Murray Street Mall
LMB 191 Darwin 0800 Perth WA 6000
Ph: (08) 8923 3701 Ph: 1800 026 134
Fax: (08) 8923 3799 Fax: (08) 9464 1360
Sydney Hobart
Ground Floor Located in Hobart Customer Service Centre
Sydney Central Building Level 1 Block 3
477 Pitt St Haymarket 188 Collins St
Sydney NSW 2000 Hobart
Locked Bag 6 Freecall1800 133 133
Haymarket NSW 1238 Fax: (03) 6222 3799
Ph : (02) 9209 1661 Email:
Fax: (02) 9209 1495  
Newcastle Illawarra
Located in Newcastle Customer Service Centre Located in Illawarra Career Information Centre
1st Floor 279 King St, Newcastle West NSW 2302 Suite 1 Gallery Level, King St
Freecall 1800 067 482 Warrawong, NSW 2502
Fax: (02) 4985 8696 Telephone: 1800 662314
Email: Fax: 0242515299

For more information

Commonwealth Rehabilitation Service

According to a consultant I spoke to, the CRS helps people who have been injured and who now need to do a different type of job. They use multi discipline teams to help people with all aspects of their recovery. Costs are met by work cover insurance or in non-insurance cases can be worked out for individuals on a case by case basis.

By Kate Southam, Editor of